Degraded Performance – Document Rendering Delays

Incident Report for PSC Software

Resolved

Between approximately 17:15 and 19:20 PST, some customers may have experienced delays in document rendering. This was caused by a configuration issue on newly launched servers, which temporarily impacted document processing. The issue has been resolved, and all queued documents have been successfully processed. The service is operating normally.

Posted Feb 03, 2026 - 19:30 PST